Street light on power pole

How To Report Problems With A Streetlight

Streetlights help keep our City safe and visually appealing. Don’t wait to report a problem with a light along your street.

With the advent of the internet, reporting a broken streetlight is relatively easy. Click here to go to First Energy’s page for reporting a problem with a streetlight. Click here for multiple streetlight outages. You can also call outage(s) in to an automated system at 1-888-LIGHTSS (1-888-544-4877).

If the outage presents a hazardous situation – such as broken glass or lens, the fixture is in danger of falling, the wires are exposed, the pole is damaged, leaning or knocked down call the Illuminating Company at 1-800-589-3101.

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